1. ACCEPTANCE OF TERMS
Welcome to Tri Vacations (accessible at https://trivacations.com/). By accessing our website, inquiring about tour packages, or booking any travel services through us, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Services, along with our Privacy Policy and Cancellation & Refund Policy.
If you do not agree with any part of these terms, you must refrain from using our website or booking services through Tri Vacations.
2. ROLE OF TRI VACATIONS
Tri Vacations operates as an independent travel agent and tour facilitator. We curate and organize holiday itineraries by partnering with third-party service providers, including airlines, hotels, resort operators, transport vendors, cruise liners, and local tour guides.
While we carefully vet all our partners to ensure superior service quality, Tri Vacations acts solely as an intermediary between the traveler and the service provider.
3. BOOKING AND PAYMENT TERMS
A. ADVANCE DEPOSIT
To confirm a holiday booking with Tri Vacations, a minimum non-refundable advance deposit of 30% to 50% of the total tour package cost must be paid at the time of booking confirmation.
B. BALANCE PAYMENT
The remaining balance payment for the tour package must be cleared in full at least 15 days prior to the scheduled departure date, or as specified in your booking confirmation voucher. Failure to clear balance payments on time may result in cancellation of reservations without prior notice.
C. FLIGHT TICKETS AND INSTANT BOOKINGS
100% advance payment is required for issuing flight tickets, train tickets, cruise passes, or peak-season non-refundable hotel stays. Airfares and seat availability are subject to real-time price fluctuations until tickets are officially issued.
4. FLIGHT TICKETS AND AIRLINE POLICIES
All flight bookings issued by Tri Vacations are strictly governed by the fare rules, cancellation terms, and baggage policies of the operating airline (e.g., IndiGo, Air India, Emirates, Singapore Airlines).
Tri Vacations is not responsible for flight delays, reschedules, baggage losses, or cancellations ordered by airlines due to weather or technical issues. Any cancellation or refund for air tickets depends entirely on the operating airline company’s rules, and an additional administrative handling fee of ₹500 per passenger per sector applies.
5. TRAVEL DOCUMENTS AND VISAS
A. IDENTIFICATION DOCUMENTS
Travelers are solely responsible for carrying valid government-issued photo identification (such as Aadhaar, Voter ID, or Driving License) for domestic travel across India.
B. PASSPORT AND VISA REQUIREMENTS
For international trips (including Thailand, Dubai, Bali, Singapore, Maldives, Vietnam, etc.), all travelers must possess a valid passport with a minimum validity of 6 months from the date of return.
Tri Vacations provides guidance and assistance for tourist visas. However, the final approval or rejection of a visa rests strictly with the respective embassy or immigration authority. Tri Vacations cannot be held liable for visa delays, rejections, or consequential loss of holiday bookings.
6. CANCELLATION AND RESCHEDULING
If you need to cancel or modify your travel plans, a written request must be sent to info@trivacations.com. All package cancellations and refunds are evaluated strictly according to our Cancellation, Refund & Return Policy.
Any request to alter travel dates or modify itineraries after confirmation is subject to hotel and vendor availability, fare differences, and applicable supplier adjustment fees.
7. ITINERARY CHANGES AND UNFORESEEN EVENTS
A. ITINERARY ADJUSTMENTS
Tri Vacations reserves the right to modify scheduled tour routes, sight-seeing order, or hotel properties of equivalent standard in the event of unforeseen local conditions, road blockades, or hotel overbookings.
B. FORCE MAJEURE
Tri Vacations is not liable for failure to perform its contractual obligations, or for trip disruptions caused by events beyond reasonable control (Force Majeure), including natural disasters (floods, earthquakes, landslides), extreme weather, strikes, civil unrest, flight cancellations, pandemic restrictions, or government border closures.
Any extra expenses incurred due to unexpected delays, extended stays, or emergency evacuations during Force Majeure events will be borne directly by the traveler.
8. CLIENT RESPONSIBILITIES AND BEHAVIOR
Travelers booking with Tri Vacations are expected to adhere to local laws, customs, safety guidelines, and dress codes (especially when visiting heritage and spiritual sites like Ayodhya, Kashi, or Prayagraj).
Tri Vacations and its local partners reserve the right to terminate services for any traveler who engages in illegal activities, abusive behavior, or actions that compromise the safety and comfort of other group members or tour staff, without any entitlement to a refund.
9. TRAVEL INSURANCE
Tri Vacations strongly recommends that all clients—especially those embarking on international trips or high-altitude mountain journeys (such as Ladakh and Kashmir)—purchase comprehensive travel and health insurance.
Insurance should cover personal medical emergencies, trip cancellation, trip interruption, emergency medical evacuation, and loss of personal baggage. Tri Vacations does not provide medical or travel insurance unless explicitly listed as an included item in your package voucher.
10. LIMITATION OF LIABILITY
While Tri Vacations takes utmost care to ensure a safe and pleasant trip, we accept no responsibility for personal injury, illness, loss of life, theft, loss of personal luggage, or property damage during the course of the tour.
We are not liable for the independent negligence or defaults of third-party vendors, including hotel staff, drivers, or airline crews.
11. INTELLECTUAL PROPERTY
All logos, branding elements, tour descriptions, images, layout designs, and text content published on https://trivacations.com/ are the property of Tri Vacations or its licensors. Unauthorized copying, duplication, or republication of website content without written permission is strictly prohibited.
12. GOVERNING LAW AND JURISDICTION
These Terms & Services shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or proceedings arising out of or in connection with the services offered by Tri Vacations shall be subject to the exclusive jurisdiction of the competent courts in Shimla, Himachal Pradesh.
13. MODIFICATIONS TO TERMS OF SERVICE
Tri Vacations reserves the right to revise or update these Terms & Services at any time without prior notice. Updated terms will take effect immediately upon publication on https://trivacations.com/. Continued use of our website or services signifies your acceptance of the revised terms.
14. CONTACT INFORMATION
For any questions, clarifications, or concerns regarding these Terms & Services, please contact us:
info@trivacations.com
PHONE / WHATSAPP
POSTAL ADDRESS
Tri Vacations
Shimla, Himachal Pradesh – 171006, India